Honoring Your Journey

Privacy Practices at Paraclete Recovery

At Paraclete Recovery, we are committed to protecting your privacy and maintaining the strict confidentiality of your personal health and treatment information. This Privacy Policy outlines how your information is collected, used, and safeguarded in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2 – the federal law governing the confidentiality of substance use disorder patient records.

Information We Collect

We collect only the information necessary to provide effective, ethical, and personalized care. This may include:

  • Name, contact information, and demographic data

  • Insurance and billing information

  • Substance use and mental health history

  • ASAM assessments and treatment plans

  • Progress notes and holistic wellness information

How Your Information Is Used

Your information is used exclusively for treatment, payment, and healthcare operations as permitted by HIPAA and 42 CFR Part 2. This includes:

  • Conducting assessments and developing treatment plans

  • Delivering individual and/or holistic healing services

  • Coordinating care with other providers only with your written consent

  • Submitting insurance claims (with consent)

  • Internal quality assurance and clinical supervision

We do not use or disclose your information for marketing, research, or other non-treatment purposes without your authorization.

Confidentiality Under 42 CFR Part 2

Because Paraclete Recovery is a substance use disorder treatment provider, your records are protected under 42 CFR Part 2, a federal law that provides heightened privacy protections. Under this law:

  • We cannot confirm or deny your participation in our program without your written consent, except in very limited circumstances.

  • Your records cannot be disclosed to anyone—including law enforcement, courts, employers, or even family—without your explicit written authorization, unless:

    • There is a valid court order

    • A medical emergency requires disclosure

    • There is a mandated report of child or elder abuse

    • There is an immediate threat of harm to self or others

    • For internal audits or federal program evaluations as required by law

You may revoke your written consent at any time in writing, and it will remain valid only as long as specified on the consent form.

Your Rights

You have the legal right to:

  • Access and request a copy of your treatment records

  • Request corrections to your information

  • Receive a list of any disclosures made (with written consent)

  • Request restrictions or alternative methods of communication

  • Revoke any consent to release information at any time

  • File a complaint without fear of retaliation

Data Protection & Record Storage

We take multiple measures to protect your data, including:

  • Encrypted, HIPAA-compliant electronic health record (EHR) systems

  • Secure storage of any paper records (if applicable)

  • Role-based access limited to authorized personnel only

  • Staff training on confidentiality and compliance with HIPAA and 42 CFR Part 2

Telehealth and Digital Communication

If you receive services via telehealth:

  • Sessions occur on HIPAA-compliant, secure platforms

  • You are responsible for ensuring privacy on your end during sessions

  • Email or text communication is limited to scheduling and non-clinical matters unless you authorize otherwise

Changes to This Policy

Paraclete Recovery reserves the right to revise this Privacy Policy. Any changes will comply with all applicable privacy regulations and will be made available to you in writing.